Can IT be run like a business?

September 2008 from CAmagazine – “Deloitte recently conducted a survey of 21 senior IT executives in Canada’s financial services industry. The goal was to understand their biggest challenges, and what they are doing to overcome them.”

180 View – We did like the chart that was embedded in the article which showed how “Enhancements to help IT increase ROI”. Clear and detailed requirements was considered the most important followed by accurate calculation of benefits and value. We think that when it comes to IT projects the devil can be in the details, and that clear and detailed requirements are critical. The business case is also critical but it’s not something that should be done by IT. They will typically be biased and lack the expertise to do it right. Accountants/auditors should be preparing the business case.