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January 2009 from NetSuite – “In this whitepaper we are publishing for the first time the “Killer KPI’s” (Key Performance Indicators) for leadership. We think you will be as astounded as we were to discover that great…or poor leadership permeates every facet of professional service organizational performance…”
180 View – The white paper is worth a read to see the importance of leadership but also for “In best-case scenarios, the Executive Leadership team of the company creates an overall “Business Blueprint” based on a finite set of measurable goals and develops mutually supportive measurements and key performance targets to drive functional alignment. In this representative “Business Blueprint”, the organization created a primary set of four key operating goals to support and drive the mission and vision:
• Delight our customers
• Provide a great place to work
• Deliver shareholder value
• Focus on precision execution…”
Check this out for examples of mission, goals, objectives and strategic initiatives.
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