New Aberdeen Report Lays Out Road Map for Maximizing ROI on ERP

August 2009 from Oracle – “…Based on input from more than 920 midsize companies (annual revenues under $250 million), the report found that the most successful ERP projects include aggressive, clearly quantified business goals; well-established timelines; and an ongoing commitment to measure return on investment (ROI), including a clear baseline for measuring performance improvements…”

180 View – We agree except with the ROI. Although ROI would be great, it’s usually not possible as many performance improvements are often impossible to calculate. We think the metrics, often called Key Performance Indicators (KPI’s), should relate to Critical Success Factors (what an organization must do well in order to be successful) and achievement of these KPI’s is the key.