IT snake oil: Six tech cure-alls that went bunk

ERP 0 Comments

November 2, 2009 from InfoWorld – This article includes ERP on their list with “…Where ERP fails,” says Roger Hockenberry, EVP for IT services provider Criterion Systems, “is when you try to apply best-practices business process that are empirically created to an organically grown enterprise. Replacing process that was developed internally, over a long period of time is not an easy thing for any organization.”

Your choice? Either change your people and processes to match the software (good luck with that) or customize the software to match your business (hope you brought your checkbook).

As a result, implementing an ERP project is “like teaching an elephant to do the hootchy-kootchy,” in the words of CIO magazine senior editor Thomas Wailgum. Millions of dollars later, most massive ERP projects end up half finished or largely ignored by the people they were supposed to help…”

180 View – This article quotes a 2006 report by the Cutter Consortium and is out of synch with what is really happening today. We decided to take a look at Cutter Consortium’s website to see if there was something more recent about ERP and we found “…the shift to global enterprise resource planning (ERP) systems is happening. More than one-third of respondents to a recent Cutter Benchmark Review survey have a global ERP system in place. According to AMR Research, this number was much closer to 20% just a few years ago. The massive revenue growth of ERP suppliers, such as SAP and Oracle, also suggests that the global backbone model is becoming an industry standard.

This strategy pays back in several ways. Global ERP helps reduce integration costs. It also standardizes data and provides an enterprise-wide baseline system for analytics, a must-have when economic times call for tough decisions — tough decisions that shouldn’t be made on hearsay or tribal data…” Click here for the more recent article. Although the above article is flawed, the line “implementing an ERP project is “like teaching an elephant to do the hootchy-kootchy” makes it a worthwhile read.

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