February 2010 from Joel Martin’s blog – “…In the customer’s eyes, the ‘hero vendors’ will offer a choice of how to deploy, support and integrate a mixed ERP environment that grows (and contracts) with the needs of the business. Successful ERP SaaS solutions will allow customers and their partners to invest in standards based technologies to amplify the usage of the commodity components (e.g. extending financial data to line of business professionals) in a format that ‘makes sense’ to their users. At the same time, more complex ERP SaaS solutions will be deployed to meet the needs of select requirements (e.g. discrete operations modules for pharmaceuticals). These SaaS solutions will be sought after as both on-premises and via the cloud….”
180 View – We included this article because 1) We liked the title, 2) Joel is a good resource for anyone interested in enterprise software, 3) Joel makes some good points that SaaS does not need to be just standard/commoditized business process (the chicken) but can also be used for more complex/customized business process (the duck). We don’t think that Joel was referring to lame duck.

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