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Run IT as a business — why that’s a train wreck waiting to happen
March 4th, 2010IT Business Alignment, IT Strategy 0 CommentsJanuary 18, 2010 from InfoWorld – “IT should relinquish its increasing stance as an order taker, and earn and advance its intended role as the qualified engineer of what makes a business hum…
Nobody in IT should ever say, “You’re my customer and my job is to make sure you’re satisfied,” or ask, “What do you want me to do?”
Instead, they should say, “My job is to help you and the company succeed,” followed by “Show me how you do things now,” and “Let’s figure out a better way of getting this done…”
180 View – The article assumes that the IT leaders are qualified business engineers, which is a big assumption. However, for those organizations fortunate enough to have this kind of IT department, then putting the head of IT on an equal playing field with the business leaders, makes a lot of sense.
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