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June 30, 2010 from destination CRM – “…Primarily, enterprise suites are offered in an on-premises model, but Band’s report notes that the use of software-as-a-service (SaaS) solutions is on the rise — and prevalent on this year’s Wave diagram. The SaaS players, at this date, more often target midsize organizations, rather than the larger counterparts.
Forrester assembles its Wave diagram by assessing the relative strengths of each vendor’s strategy and current offering, separating the players into sections labeled Leaders, Strong Performers, Contenders, and Risky Bets. The 18 players are as follows, with each grouping listed in descending order of “strength of current offering”…”
180 View – The article includes a number of observations about the list including “Even large enterprises can find solutions at low price points”. You will be surprised at some of the leading systems for large organizations according to Forrester.
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