June 22, 2010 from CFO Research – “A New Report from CFO Research and Agresso, based on a survey of 157 senior financial executives, provides critical benchmarks for managing change in Enterprise Resource Planning (ERP) systems…”
180 View – I recommend this article which does show that organizations are spending big bucks on ERP even after the implementation. The biggest problem appears to be related to making customizations and the costs to re-implement the customizations when upgrades are received. Solutions to the problem are 1) Make sure that both current and potential future requirements are considered when selecting a system, 2) Select a system that allows for changes outside of source code. 3) Don’t customize.

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