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January 2012 from CAmagazine and written by Michael Burns – “Anyone who has been involved in selecting software knows the road is strewn with pitfalls — many of which we covered in “The top 10 software selection mistakes” (www.camagazine.com/selectionmistakes). But how do you avoid those mistakes altogether? In the next few columns, we hope to shed some light on the subject…”
2 Responses to “System selection, done right — Part I”
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January 5th, 2012 at 4:21 pm
Gordon Hertzman Says:
Great article. One other thing to consider:
Just like no one buys a car from just reading the brochure (except for my parents), try to arrange a test drive on a sample version of the new system or even just one like it if that’s all that’s available. Even with custom systems the developer may be able to show you something comparable that they have developed previously.
I would add that if it’s possible to arrange a test drive with a sample version of the sytem
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January 6th, 2012 at 10:22 am
Mark Canes Says:
In terms of your point 3, lack of buy-in – you frequently find resistance to change among long term employees when the existing system has been around for many years. In my experience, management and coporate benfits, no matter how demonstrable, do little to allay the fear that underlies this resistance. These employees (assuming you;re keeping them) need to be reassured that the new system will not threaten their job, and will make their lives easier on a daily basis – and this is more of an emotional than an empirical exercise.
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